At MYZORIA, we aim to provide a transparent and reliable shipping experience. Below you will find important information about how our shipping process works, including processing times, delivery estimates, and responsibilities.
Order Processing
After payment confirmation, your order will be processed and prepared for shipment.
The average processing time is 1 to 10 business days, depending on product availability and demand.
Once processing is completed, your order will be dispatched for delivery.
Shipping & Delivery
MYZORIA operates under a dropshipping model and works with multiple international suppliers. Orders may be shipped from different locations worldwide, including the United States, Europe, and Asia, depending on product availability.
As a result, items from the same order may occasionally arrive in separate packages.
Estimated Delivery Time
Average delivery time: 5 to 15 business days after shipment
Maximum delivery time: Up to 60 business days in exceptional cases
Delivery times may be affected by factors beyond our control, such as customs inspections, postal service delays, or high seasonal demand.
Shipping Responsibility
Once an order has been shipped, delivery logistics are handled by third-party carriers and postal services. While we strive to provide accurate delivery estimates, we do not control the shipping process after dispatch and cannot guarantee delivery dates.
Delays caused by carriers, customs authorities, or unforeseen logistical issues are not the responsibility of MYZORIA.
Packaging Notice
In some cases, products may be shipped using international logistics methods similar to those employed by major global marketplaces. As a result, packaging may vary and may differ from images shown on the website. This does not affect product quality or authenticity.
Shipping Costs
Free Shipping:
All orders placed on MYZORIA include free shipping, with delivery costs already incorporated into the product price.
Customs Duties & Import Taxes:
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are not included in the product price and are the customer’s responsibility, when applicable.
Order Tracking
A tracking number will be provided within up to 8 business days after shipment.
You can track your order through our website or via the carrier’s official tracking platform.
If you do not receive your tracking information within this timeframe, please contact our support team.
Delivery Issues
If your order has not arrived within the estimated timeframe, please check the tracking information first. If additional assistance is needed, our support team will be happy to help.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
MYZORIA is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer. Any additional costs related to reshipment or redirection due to address errors will be the customer’s responsibility.
Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be published on this page and will take effect immediately upon publication.
Contact
If you have any questions regarding shipping or delivery, please contact us at:
support@myzoria.com